FAQ's

Can the artwork be viewed physically before purchasing?

If you select an artwork you wish to buy, the same can be viewed physically as well. However, in order to view the painting in person you will have to personally visit our gallery on S.V Marg, Opposite Catering College, Dadar West.

How can I confirm the authenticity of the artwork?

Along with the artwork purchased, Image Frames & Paintings will also provide you with an authenticity certificate, which is signed by the artist. The signature is a confirmation of the originality of the artwork. Please note that Image Frames & Paintings deals with artists and all the certificates are signed by the artist and received by the gallery with trust and in good faith.

Can I reserve an artwork I like?

Unfortunately we do not provide this facility on online purchases.

Are all the available paintings listed on the website?

Though we assure that our website will be updated regularly, it is not always possible to display each and every piece of artwork we have at our gallery. If you wish to see more works of a particular artist, please come down to our gallery and one of our expert staff will show you the diverse collection we have. If that is not possible you can contact us on our WhatsApp number. You can also check our new arrivals section to view our latest works.

Once bought, how much time will it take for the artwork to reach my delivery address?

Once the payment is credited into Image’s account, we will initiate the shipping process. The artworks will be released for shipping within 1-2 working days from the gallery. An email will be sent with the tracking code of the parcel and depending on the location of the delivery address an estimated delivery time will be mentioned as received by the courier company

How can I get to know about the new arrivals at the gallery?

All new artworks will be uploaded under the ‘New Arrivals’ section on the homepage of the website & there will be a newsletter which will be sent for announcement. For receiving the newsletter one will have to subscribe to it.

I wish to buy a painting; can a better price be negotiated?

Prices can be negotiable under certain circumstances for which the decision will be taken then. Otherwise the prices are fixed unless there is a discount code been issued by Image Frames & Paintings for purchasing paintings online.

Is it possible to buy an artwork to be shipped internationally?

Yes, we do ship internationally. Packing is done as per international shipping standards to ensure that the artwork is not damaged in transit. Additional shipping charges are applicable and are not a part of the artwork price. This charge varies, depending on the delivery location.

I am an artist, would you help me display and sell my paintings?

The core motive of Image is to support and promote artists. You can email us on info@imageartgalleries.com with a complete artist profile and artwork images for our reference. Our team will then review your work and a decision will be taken which shall be accordingly informed to you.

Will the purchased painting will be in a roll form or framed?

Paintings purchased online will only be shipped in roll form unless requested by the client. A separate quotation will be sent for works to be sent in a framed format.